Returns & Exchanges

At Dr. Brandt Skincare, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return policy for products purchased directly from our website.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer care team with your order number and the items you wish to return.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all components are included, and attach the provided prepaid shipping label.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location. We recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.